Privacy information ex Article 13 of the General Data Protection Regulation EU 2016/679 (GDPR)


Voihotels S.p.A. with registered office in Turin, Via Lugaro 15 is constantly protecting the online privacy of its users.


  1. A) Source of personal data and Data Controller

This document was drawn up pursuant to art. 13 of EU Regulation 2016/679 (hereinafter: “Regulation”) in order to allow you to know our privacy policy. The general methods of processing the personal data of site users and cookies are described and how your personal information is managed when you use our site www.verovenetianroots.com (hereinafter “Site”) The information and data you provide or otherwise acquired in the context of the use of the services of Voihotels SpA such as: access to the reserved area of ​​the Site, newsletters, etc. , hereinafter “Services” -, will be processed in compliance with the provisions of the Regulation and the confidentiality obligations that inspire the activity of Voihotels S.p.A.

According to the rules of the Regulation, the treatments carried out by Voihotels S.p.A. will be based on the principles of lawfulness, correctness, transparency, purpose limitation and retention, data minimization, accuracy, integrity and confidentiality.

The owner of the treatments carried out through the Site is Voihotels S.p.A. with registered office in Turin as defined above to which you can write for any information concerning the processing of personal data.

The Data Protection Officer (hereinafter, “DPO”) can be reached at the following address: DPO@voihotels.com

This information is provided only for this Site and not for other websites that may be consulted by the user via links. Please refer to any specific sections of the Site where you can find specific information and any requests for consent for individual treatments.


  1. B) Types of data

After browsing the Site, we inform you that Voihotels S.p.A. will process personal data (Article 4 (1) of the Regulation) hereinafter only “Personal Data”.


In particular, the Personal Data processed through the Site are as follows:


  1. Navigation data

The computer systems and software procedures used to operate the Site acquire, during their normal operation, some Personal Data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the Site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning (see the paragraph on cookies below), to identify anomalies and / or abuses, and are deleted immediately after processing. The data could be used by the competent authorities to ascertain responsibility in the event of hypothetical computer crimes against the site.


  1. Data provided voluntarily by the interested party

Apart from what is specified for navigation data, the user is free to provide personal data contained in any request forms present on the website (eg. To activate newsletters, free registration, purchase, etc.). Failure to provide them could make it impossible to provide the service. In these cases, only the information necessary for the requested service will be requested (see the specific information in detail).In the use of some Services of the Site, the processing of Personal Data of third parties sent by you to Voihotels S.p.A. may occur. With respect to these hypotheses, you act as an independent data controller, assuming all the obligations and responsibilities of the law. In this sense, it confers on this point the widest indemnity with respect to any dispute, claim, request for compensation for damage from treatment, etc. that should reach Voihotels S.p.A. by third parties whose Personal Data have been processed through its use of the Site’s functions in violation of the applicable rules on the protection of personal data. In any case, should it provide or otherwise process Personal Data of third parties in the use of the Site, it guarantees from now – assuming all related responsibility – that this particular hypothesis of treatment is based on an appropriate legal basis pursuant to art . 6 of the Regulation which legitimizes the processing of the information in question.

  1. C) Purpose of the processing and legal bases

The processing of personal data that we intend to carry out, with your specific consent where necessary, has the following purposes:

Allow the provision of the Site Services;

The legal basis of the processing is the execution of pre-contractual measures adopted at the request of the same (Article 6 (1) (b) of the Regulation) as the processing is necessary for the provision of the Service.

The provision of Personal Data for these purposes is optional but failure to provide it would make it impossible to activate the Services provided by the Site

  1. D) Recipients of personal data

Your Personal Data may be shared, for the aforementioned purposes, with:


  • persons authorized by Voihotels S.p.A. to the processing of Personal Data necessary to carry out activities strictly related to the provision of the Services, which are committed to confidentiality or have an adequate legal obligation of confidentiality (eg employees and system administrators).


  • third parties possibly involved in the management of the site who typically act as data processors (the complete and updated list of data processing managers is present and available at verovenetianroots.com


  • subjects, bodies or authorities to whom it is mandatory to communicate your Personal Data by virtue of the provisions of the law or orders of the authorities.


  1. E) Transfers of personal data

Some of your Personal Data are shared with Recipients who could be found outside the European Economic Area. Voihotels S.p.A. ensures that the processing of your Personal Data by these Recipients takes place in compliance with the Regulations. Indeed, transfers can be based on an adequacy decision, on the Standard Contractual Clauses approved by the European Commission or on another suitable legal basis.


  1. F) Your privacy rights pursuant to art. 15 and ss. of the Regulation

Pursuant to articles 15 and following of the Regulations, you have the right to ask Voihotels SpA, at any time, to access your Personal Data, to rectify or cancel them or to oppose their processing, you have the right to request the limitation of processing in the cases provided for by art. 18 of the Regulation, as well as to obtain the data concerning you in a structured format, commonly used and readable by an automatic device, in the cases provided for by art. 20 of the Regulation.

Requests must be sent in writing to the Data Controller at the following address privacy.VOI@alpitourworld.it or to the DPO (Data Protection Officer) at the following address DPO@voihotels.com

In any case, you always have the right to lodge a complaint with the competent Supervisory Authority (Guarantor for the Protection of Personal Data), pursuant to art. 77 of the Regulation, if you believe that the processing of your Personal Data is contrary to the legislation in force.

  1. G) Changes

This privacy policy is effective from 25/05/2018. Voihotels S.p.A. reserves the right to modify or simply update its content, in part or completely, also due to changes in the applicable legislation Voihotels S.p.A. will inform you of these changes as soon as they are introduced and they will be binding as soon as they are published on Sit Voihotels S.p.A. therefore invites you to regularly visit this section to become aware of the most recent and updated version of the privacy policy in order to be always updated on the data collected and on the use made of it by Voihotels S.p.A.


(Update September 2021)